Client Questionnaire - JMA HR Legal

1. Your information

Full Name

Email Address

Advisor(s) dealing with your matter

2. How did we perform?

Please use the drop down menu to select your answers to the following.

Listened to what you had to say*

Explained what they would do and why*

Explained what it was likely to cost you*

Answered the telephone pleasantly and promptly*

Delivered what they had promised*

Kept you updated on developments*

Communicated clearly*

If unavailable, returned your calls promptly or offered alternative assistance*

Kept you updated on likely variations to our fees*

Provided the service you had expected*

How satisfied were you with our overall level of service?*

3. Further Comments

Would you recommend us to your friends, family, colleagues and business contacts?*

Yes
No

Please describe one change we could make to improve our service

We would be grateful if you would provide us with your testimonial below. This will be used for our future marketing purposes. Please indicate below if you agree to it being attributed to you when used. If you indicate no, it will only be used on an anonymous basis.*

Yes
No

Testimonial

Thank you

Your feedback will be kept confidential and will not be shared with any third parties. For more details see our Client Privacy Policy